Welcome to Citrus Telecom

We are known within the industry as a Network Operator with integrity who invests in ideas, technology, security and good people; continually shaping tomorrow’s solutions and improving the resilience of our network.

Established in 1999

Citrus Telecommunications is a licensed and regulated Communications Provider having multiple regulated BT TDM and private IP carrier interconnects with BT IPX, Vodafone, Gamma, Verizon and a number of international operators. Our voice and digital services are hosted on High Availability platforms deployed across three UK datacentres, located across the UK.

Welcome to Citrus Telecom

We are known within the industry as a Network Operator with integrity who invests in ideas, technology, security and good people; continually shaping tomorrow’s solutions and improving the resilience of our network.

Established in 1999

Citrus Telecommunications is a licensed and regulated Communications Provider having multiple regulated BT TDM and private IP carrier interconnects with BT IPX, Vodafone, Gamma, Verizon and a number of international operators. Our voice and digital services are hosted on High Availability platforms deployed across three UK datacentres, located across the UK.

A highly resilient network

The provision of a highly resilient network, service, and the business support capabilities necessary for rapid service deployment, innovation and rollout is enabled by our rapidly scalable architecture. Hardware redundancy is built into the solution design from power supplies and network interfaces, through to service component redundancy and load balancing, to provide “carrier grade service reliability”.

A highly resilient network

The provision of a highly resilient network, service, and the business support capabilities necessary for rapid service deployment, innovation and rollout is enabled by our rapidly scalable architecture. Hardware redundancy is built into the solution design from power supplies and network interfaces, through to service component redundancy and load balancing, to provide “carrier grade service reliability”.

Hosted contact centre solution

In 2014, we began collaborative work on a new Hosted Contact Centre solution that has grown into our market leading DigiDesk platform, with fully integrated voice and digital channels. DigiDesk has now been successfully rolled out to a range of contact centres, as a multi-channel solution and to customers adopting just a single channel. Customers range from a global food and beverage business to a top Premiership football club.

Hosted contact centre solution

In 2014, we began collaborative work on a new Hosted Contact Centre solution that has grown into our market leading DigiDesk platform, with fully integrated voice and digital channels. DigiDesk has now been successfully rolled out to a range of contact centres, as a multi-channel solution and to customers adopting just a single channel. Customers range from a global food and beverage business to a top Premiership football club.

Telephony services

Citrus provide a range of leading-edge voice services, from hosted VoIP phone systems, to SIP trunking, to UK and international numbering. All numbering services come with a range of connectivity options, advanced inbound call management features, call recording & storage and PCI compliant payments. All of our telephony services sit on our highly resilient network with full hardware redundancy built in as standard.

Telephony services

Citrus provide a range of leading-edge voice services, from hosted VoIP phone systems, to SIP trunking, to UK and international numbering. All numbering services come with a range of connectivity options, advanced inbound call management features, call recording & storage and PCI compliant payments. All of our telephony services sit on our highly resilient network with full hardware redundancy built in as standard.

Citrus Telecom is a UK registered LTD company | Reg No: 03517870
Wilson House, 2 Lorne Park Road, Bournemouth, Dorset, BH1 1JN

Tel. 0345 193 9393