The provision of a highly resilient network, service, and the business support capabilities necessary for rapid service deployment, innovation and rollout is enabled by this rapidly scalable architecture. Our leading-edge Plutonium network performance and behaviour monitoring system provides detailed graphical displays and automated alert generation in response to network events, giving early awareness and insight into issues which help the dedicated team diagnose internal and external faults as soon as possible.

Hardware redundancy is built into the solution design from power supplies and network interfaces, through to service component redundancy and load balancing, to provide “carrier grade service reliability”. 24/7 support is provided via our ticketing system with automated support engineer alerts. In addition to the range of service-ready applications, our development team exploit the extreme flexibility of the Citrus infrastructure to adapt existing and create new applications providing market differentiators for our customers.